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Giulio Famiglietti's avatar

Span of control is one of those metrics that looks clean in a spreadsheet and much messier in real life. You can automate reporting, status updates and some coordination, but you can’t compress the time required to coach someone, give useful feedback or notice a problem early. AI may reduce the administrative part of management while making the human part more important...

Christina Lexa's avatar

Truthfully, I strongly dislike span of control metrics, including for all the reasons you mentioned.